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Visit Walt Disney Concert Hall

Walt Disney Concert Hall is a part of The Music Center.

Articles lost or found will be held by the head ushers at Walt Disney Concert Hall until the end of a performance.  Afterward, please contact the main security desk at the Artists Entrance of The Music Center's Dorothy Chandler Pavilion at 213.972.7406.

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Free self-guided audio tours of Walt Disney Concert Hall are offered by the Music Center most days. All tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall.

Start times vary, so please check the tour schedule.

Guided Tours are offered to our LA Phil Insider's. Look for the sign that reads "LA Phil Insiders' Tour" in the Grand Avenue lobby. Start times vary, so please check the schedule below. Show your concert tickets for that day's performance for admission to the tour. 

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Walt Disney Concert Hall is located at 111 South Grand Ave, Los Angeles, CA 90012.  For directions, information about rideshare and drop-off, and public transportation, please visit Getting Here.

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Visit our Getting Here Page for more information about on-site parking and other transportation options.

 

Parking is available directly beneath Walt Disney Concert Hall. Enter on Second Street or Lower Grand Avenue.

  • Operating hours: Monday-Friday: 6am-12am and Saturday-Sunday: 7am-12am

  • Regular parking costs $10 beginning at 4:30pm for evening concerts and two hours before weekday matinees

Accessible Parking
Accessible parking spaces for vehicles displaying valid, state-issued disability parking placards or license plates are reserved near the elevators on each level.

Valet Parking
Valet parking is available for $23 at the Hope Street entrance beginning at two hours before concert start time.

Founders parking entrance opens two and a half hours before concert start time.

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We recommend arriving 60 minutes prior to the concert start time in order to park and find your seat before the concert begins. If you are unexpectedly delayed, in consideration of our artists and patrons in the hall, late seating will take place during the first appropriate pause in the program, at the discretion of management. Certain programs are performed without intermission; therefore, no late seating can be offered at those concerts. For the convenience of latecomers, the performance in progress may be viewed and heard on monitors in the lobby.

If you leave the hall for any reason, you will not be allowed to retake your seat until an appropriate break in the music.

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During Upbeat Live, our pre-concert conversations, key thinkers and guest musicians – including members of the LA Phil – share their expertise and offer historical and cultural context for your program’s pieces, giving you a deeper understanding of the music.  Upbeat live occurs in BP Hall at Walt Disney Concert Hall or the main auditorium for Friday matinees.  These talks are free for ticketholders and last about 1 hour.  They start 1 hour before the concert and at 9:45am for Friday matinees. 

You can also listen to Upbeat Live as you travel Walt Disney Concert Hall.  Stuck in traffic? Dial 1 605 475 4333 on your way to the Hall, enter access code 184648 to join.* 

* Dial in not available for Friday matinees. This number is not toll free, so the cost will depend on rates charged by your long distance carrier (Sprint, Verizon, AT&T, etc.) to area code 605, South Dakota. There are no additional fees. We do not require the use of any specific carrier, nor do we know what rates patrons pay on their calling plans.

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Parking may be purchased on-site upon entrance.  Cash and credit cards are accepted for on-site parking. 

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Walt Disney Concert Hall Ticket Information

All sales are final meaning no refunds or exchanges. 

Subscriber ticket exchanges are a benefit exclusively for subscribers. Subscribers have the benefit of exchanging subscription tickets without added fees. Subscribers may begin to exchange tickets for the 2024/25 season beginning July 23 at 10am. Tickets may be exchanged between series, subject to availability. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. For more information on Subscriber ticket exchanges, please visit laphil.com/exchanges.

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Our digital tickets are not designed to be printed and we do not recommend printing them.  If you do not have access to a smart phone, you may request that the Box Office print and mail your tickets to you for a $5 per order fee. To ensure that your tickets arrive prior to your concert, please submit your request more than 14 days prior to your concert in writing to information@laphil.org.  Please include the specific performance and tickets you would like printed and your mailing address in the email.

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We’re here to help! You can access your digital tickets at any time by logging into your account. There are step by step guides at laphil.com/digital-tickets to guide you through adding your digital tickets to your smartphone:


1  Log into your account at https://my.laphil.com/
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2.  Select Manage Tickets next to your performance
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3.  Select Access Tickets
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4.  Mark the checkboxes next to the tickets you'd like to add
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5.  Select Add to Apple Wallet
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6.  Select Add All to save the tickets to your wallet
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More information on how to save, manage, and share your tickets is available at www.laphil.com/digital-tickets.  Thank you and we look forward to welcoming you to Walt Disney Concert Hall

Sincerely,
Justin

 

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If you do not have access to a smartphone, you may request that your tickets be printed for a $5 per order fee. To ensure that your tickets arrive prior to your concert, please submit your request more than 14 days prior to your concert in writing to information@laphil.org or by calling 323 850 2000.  Please include the specific performance and tickets you would like printed and your mailing address in the email.

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All sales are final, meaning no exchanges and no refunds. If you find you are unable to attend a concert you purchased tickets for, you are free to give those tickets to a friend or acquaintance (we can send you instructions on how to do this digitally), sell the ticket through a third party reseller, or donate the tickets. Any donated ticket will count as a a tax-deductible contribution to the LA Phil.

Subscribers and Create Your Own package holders do have the benefit of exchanging tickets.  For more information about Subscriber and Create Your Own package exchanges, visit laphil.com/exchange.

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Absolutely! Contact Audience Services at information@laphil.org or (323) 850 2000 to change the name on your will call tickets. You will need to provide a name, address, and phone number for the person picking up the tickets for verification at the Box Office.

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The only way to know your tickets are valid or authentic is to buy directly from the LA Phil (online via our website, over the phone 323 850 2000 or in person at the Box Office). We cannot verify tickets bought from a third-party.

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The LA Phil is committed to making its concerts accessible to all who wish to enjoy live music. For more information about accessible seating and services at Walt Disney Concert Hall, please visit laphil.com/access.

Accessible seats may be purchased online just like buying any other ticket. Look for the wheelchair and companion logos on the seating chart.

Seating areas for patrons in wheelchairs (and their companions) are available on all levels of Walt Disney Concert Hall. We regret that ushers may not physically assist patrons wishing to transfer into theater seats.

Please note: There are many sold-out concerts at the Walt Disney Concert Hall. Seating and parking are sold on a first-come, first-served basis.

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Gift Cards make a great gift for families, friends, coworkers. Visit our Gift Cards page for more information and to purchase.

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Checking your balance is easy. Simply visit www.getmybalance.com.

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We don't have a relationship with any 3rd-party resale sites and are therefore unable to give specific guidance as to selling your tickets. Each one operates differently, and we cannot guarantee the security of a site that is not ours.  For assistance with a purchase not directly made to the LA Phil, please contact your original point of sale.

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Misplaced tickets? Don’t worry, we have a few options for you.
To send your tickets via text or email, here are the steps:
• Navigate to the My Account Page 
• Under My Upcoming Events, click VIEW TICKETS next to the event that you are attending
• Click SEND VIA TEXT or EMAIL MY TICKETS
• Click the checkbox next to the desired seats
• Input the desired phone number or email address
• Click SEND

NOTE: This process will invalidate any previous tickets that may have been sent (mail or electronic). Please use your most recently received tickets
You may also visit the Box Office before your performance to request a reprint of your tickets. Make sure that you give yourself plenty of time and have a photo ID with you.

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If you notice an error in the spelling of your name or have a legal name change, please complete the form at laphil.com/changeofinformation

This form may also be used to update email addresses, phone numbers, and postal addresses that have been changed.  Please note that your account may not be transferred or updated to the contact information of another individual.

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If you desire to pay with more than one credit card, please contact Audience Services to complete your transaction.  We cannot accept more than one credit at a time online.

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It means you’ll be unable to see the entire stage from those seats. You’ll have either an incomplete view because of the position of the seats, or something will be in your line of sight – like a handrail, speakers, or the soundboard.

We sell these seats because for many fans an obstructed view is not a problem, and the tickets are clearly labeled at the time of purchase. If you have purchased obstructed/partial view in error, please contact us and we will do our best to try to relocate you.

These seats are marked with different icons on the seat map and in your cart.

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Fees may apply when you purchase a ticket online or over the phone. Tickets purchased at the Box Office may not incur such a fee. The fee is displayed once you add a ticket to your cart so that you are aware of the fees before proceeding with your purchase. 

What does the fee cover: The is fees are used to cover all the costs associated with purchasing tickets. This includes but is not limited to: web hosting, ticketing hardware, customer support, training, credit and debit card processing services, email processing, merchant fees, computer hardware and software, telephone lines, labor and more.

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The information requested may be used for a variety of purposes related to the ticket purchase transaction. These purposes can vary by transaction, but include, for example, allowing us to: ship/deliver tickets and/or receipts; respond to customer service requests; review and enforce limits on the number of tickets purchased per event and to help prevent credit card fraud.

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Sometimes artist management will place a ticket limiter by customer, credit card, billing address, and other criteria to provide access to as many fans as possible.
The criteria can change depending on the type of event. Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets canceled without notice.

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For groups of ten or more, please contact Group Sales at 323 850 2050. See our Group Tickets page for further information.

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While rehearsals are not open to the general public, Subscribers and donors are, at times, invited to rehearsals  Invitational Rehearsals– of our most sought-after membership benefits – are offered to our Subscribers and  Friends and Patrons of the LA Phil donors. Become a donor today!

 

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What to Expect

Most concerts are 2-2 1/2 hours, which typically includes a 20-minute intermission.

Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.

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Never let your wardrobe keep you from a concert! Your experience of the music is what's important, so wear whatever makes you feel comfortable. As you'll see, a lot of concertgoers wear business attire or casual business attire. We do ask that you refrain from using strong fragrances, as they may be distracting to other patrons and the performers.

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Although no special knowledge or experience is needed to enjoy an orchestral concert, certain practices have become customary: • After the orchestra is seated, the first person to come on stage is the concertmaster (the lead first violinist), who is greeted with applause and who then initiates the tuning process. Next comes the conductor (with or without soloist), who is again greeted with applause. Once the conductor has bowed and turned towards the orchestra, everyone becomes quiet so the music can begin. • Silence is the canvas on which music is experienced, so for maximum concentration and enjoyment, the audience should be as quiet as possible. In the sensitive acoustics of Walt Disney Concert Hall, even the slightest noise can be a significant distraction. What would normally go unheard in daily life (whispering, humming, tapping, turning pages, etc.) is noticed by everyone around you. Of course, mobile phones and all other electronic devices must be silenced before the performance begins. • When should I applaud? This has been the subject of much debate. The tradition for the last hundred years or so has been to clap only at the very end of a piece, no matter how many individual movements there are. (In a recital, the custom is to applaud after a group of pieces, as indicated in the program.) The purpose of waiting is to maintain an unbroken atmosphere so that the piece retains its unity and that any spell the music has cast remains unbroken. But in earlier times, it was not unusual for the audience to respond with spontaneous applause, sometimes even insisting that a movement be repeated before a piece could continue. Today, as more music lovers attend classical programs for the first time, enthusiastic applause does occasionally break out between movements. If you are worried about when to applaud, the safest course is to wait until the conductor has turned around to face the audience and everyone is clapping.

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The term "classical music" can be used in two ways. When it's capitalized, it's usually referring to a historical period (c. 1730-1820), the time of Mozart and Haydn. The other meaning of "classical music" is much broader, covering the entire canon of Western art music, from Gregorian chant to Philip Glass and beyond. It encompasses a vast range of styles, forms and techniques, but in one respect, classical music differs from other types by its use of music notation, which is used by composers to indicate the pitch, speed, meter, rhythms and overall execution of the music. From the simplest song to massive compositions of mind-bending complexity, classical music often attempts to affect the mind, body and spirit in profound ways; the greatest examples succeed in doing just that.

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A symphony orchestra is a large ensemble of musicians who variously play strings (violins, violas, cellos, basses), woodwinds (clarinets, oboes, flutes, bassoons), brass (trumpets, French horns, trombones and tubas) or percussion (drums, timpani, bells, etc.). Because of its size (100 or more musicians), an orchestra requires a conductor to keep the players together and present a unified interpretation. Compositions for the orchestra include such works as symphonies and concertos (for soloist and orchestra). Classical music is also written for, and performed by, smaller groups of instruments ("chamber music") or even by just one or two musicians ("solo recital").

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Subscription Packages

You may Create Your Own (CYO) package of 3 or more concerts in the 2023/24 season now.  CYO packages for the 2024/25 will become available on April 23 at 10am. For the best availability, it is recommended to purchase your CYO package beginning July 09 at 10am.

CYO packages provide you freedom of selecting three or more concerts to build a customized season package, while saving on single-concert ticket prices and no per-ticket charges.You may learn more about CYO packages at laphil.com/cyo.

To Create Your Own Package:

  •  Browse our calendar and find the concerts you want.
  • Click the blue heart icon in the concert listing to favorite it.
  •  When you’re ready to purchase, select the grey heart icon at the top of the page next to the shopping cart to proceed to checkou

 

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Our subscription packages offer the best value, combining curated sets of concerts (from 3 to 9) with insider perks like free ticket exchanges, convenient payment plans, and many other benefits available to subscribers only.  Explore 2024/25 subscription packages here.

Our curated subscription packages are a great way to experience the breadth of the LA Phil’s programming and enjoy exclusive benefits throughout the season.

A subscription package gets you the lowest price on the best-available seats, as well as exclusive subscriber benefits, including free ticket exchanges, early access to Special Concerts, and more.

 

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We're delighted you're joining us at Watl Disney Concert Hall as a subscriber. Subscription packages for the 2024/25 are now available.  Renewing subscribers may login to their account to renew their package.  If you are a new subscriber, you may select your own subscription seats and purchase your subscription package online through the following steps

  1. Visit hollywoodbowl.com/subscribe and select the subscription package you wish to purchase
  2. Click the BUY SUBSCRIPTION button at the top of the page.
  3. Select the number of seats and section you wish to purchase and click CONTINUE
  4. Review your order carefully and confirm that you have the correct amount of seats and locations. Then, accept the Conditions of Sale and press Checkout.
  5. Complete your payment information.

 

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Thanks for being a subscriber! As benefit for subscribing subscribers may add on additional concerts prior to the general public.

2024/25 subscribers may add Special Concerts to their subscription now.  Subscribers may add on all other concerts in the 2024/25 season beginning June 25, at 10am.  Simply log into your account at laphil.com, then navigate to the concert you wish to add onto your package.  Click the FULL DETAILS button under your desired concert and then click the BUY NOW button.

 

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You may easily submit subscription change and upgrade requests with your subscription renewal form via mail or online. For the security and protection of your subscription seats, all subscription change requests must be sent in writing and cannot receive change requests over the telephone.

To submit your subscription change request when renewing online:

  1. Log into your account hollywoodbowl.com
  2. Locate your subscription under My Subscriptions
  3. Click Renew
  4. Click the “Request to Upgrade This Package” button
  5. Select the type of change you would like to request (Improve My Seats, Change my Series, or Change Number of Seats/Section)
  6. Complete details of your request
  7. Click the Upgrade Button
  8. Continue to renew you subscription.

   To submit your subscription change request when renewing via mail:

  1. Check the Improve or Change check box in Section 2
  2. Complete the Improvements, Changes, or Additions sections on the reverse side of the Renewal Form.
  3. Mail your completed Renewal Form to the address on the form.

Please note: For the security of your subscription tickets, subscription change requests may not be taken over the telephone.

Subscription tickets for the Walt Disney Concert Hall have gone paperless and your mobile device is your ticket!

You may view your ticket information by logging into your account at laphil.com at anytime. The barcodes to your tickets will be accessible two weeks prior to the event,

Step by step instructions with pictures and guides on managing your digital tickets may be found at laphil.com/digital-tickets

 

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If you notice an error in the spelling of your name or have a legal name change, please complete the form at laphil.com/changeofinformation

This form may also be used to update email addresses, phone numbers, and postal addresses that have been changed.  Please note that your account may not be transferred or updated to the contact information of another individual.

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All sales are final meaning no refunds or exchanges. 

Subscriber ticket exchanges are a benefit exclusively for subscribers. Subscribers have the benefit of exchanging subscription tickets without added fees. Subscribers may begin to exchange tickets for the 2024/25 season beginning July 23 at 10am. Tickets may be exchanged between series, subject to availability. Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. For more information on Subscriber ticket exchanges, please visit laphil.com/exchanges.

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  • Emergency exchanges can be made at the Box Office only, up to 5 pm before the performance you wish to exchange into or out of. NOTE: FYI - Exchanging a future date concert into that day’s concert is considered an emergency exchange.
  • For emergency exchanges at the Box Office, please bring your tickets to the Box Office during regular Box Office Hours.
  • Emergency Exchanges cannot be made on the day of a matinee concert. NOTE: Matinee concert subscribers may process an exchange by phone up until 5pm the day before the concert, at no additional fee. Online exchanges become unavailable starting 24 hours before the concert start time.
  • The emergency exchange fee is $10 per ticket
  • Emergency exchanges are not available online, by phone, via fax, or email.
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Group Services

All you need is ten people to qualify as a group.

Remember you can take advantage of our payment plan, which will give you time to organize the required amount of people while reserving tickets early for the best possible seating.

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As soon as you pick your date! Advance ordering is the key to good seats. To order your tickets simply call the Group Services Office at 323.850.2050 and we’ll walk you step by step through the process. All you need is the date of your event and an estimated number of tickets you want to book. It’s that easy!

Group tickets for Walt Disney Concert Hall go on sale in early July. Make sure you are a member of our Group Services Email Club to receive notice of our on-sale date.
 

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Groups receive 20% off the regular adult price of the Terrace and Terrace East/West sections of the theater. We are delighted to be able to offer a student group rate to select performances.
 

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The 30% nonrefundable deposit is required at time of booking, but final payment is not due until six weeks prior to performance date. If you are booking within six weeks of your performance date, payment is due in full at time of booking. We are happy to offer schools, churches, and City or County Park & Recreation Departments wishing to pay by check a two-week allowance for receipt of check.

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Yes! Group orders can be adjusted until the time of final payment. However, once final payment has been received there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.
 

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Group ticketing has a flat rate handling fee of $9 per performance, with no per ticket handling fee.

Purchase five or more performances and the handling fee is waived on your fifth performance and every additional performance during that season.
 

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We will make every effort to seat your group together. This is dependent on the availability of seats for a particular performance. Call early for best availability.
 

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Tickets can be located in any section as long as they add up to a minimum of ten tickets per concert date.
 

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Most concerts are 2-2 ½ hours, which typically includes a 20-minute intermission.

Come early for Upbeat Live, the Philharmonic's free pre-concert event where you can learn about the music on your program. This series is offered for most LA Phil performances and starts one hour prior to performance time.

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Convenient motor coach drop-off and pick-up in front of Walt Disney Concert Hall on Grand Avenue. However, motor coach parking in downtown Los Angeles is very limited. Parking lots capable of accommodating coaches have limited spaces. For large events involving multiple coaches we recommend you call the City of Los Angeles for parking alternatives.

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For your protection only the group leader or someone the group leader has designated on your account can make adjustments. If you have someone who will be assisting you, such as a co-chair, secretary/assistant, spouse, relative or co-worker, and you would like them to be able to modify your seats or make a payment, just give us their name and we will add them to your account.

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We start printing tickets the day after the Box Office opens for the season in August. Tickets are printed once your account is fully paid by performance date order. Final payment made at six weeks gets your tickets to you within 30 days of the concert.

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Yes, parking can be purchased when placing your group order. We recommend purchasing parking when you finalize your order, as you most likely won’t know who is attending or how they are traveling until then. Our parking lot is conveniently located just below Walt Disney Concert Hall with elevator and escalator access that brings you directly into the main lobby.

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Self-guided audio tours and guided tours of Walt Disney Concert Hall are offered by the Music Center most days. Tours are an hour long and begin in the Grand Avenue Lobby of Walt Disney Concert Hall. Please visit the Music Center’s Website Tour page to discover your many options Answers to Frequently Asked Questions pertaining to your visit to Walt Disney Concert Hall Box Office Info and Policies.

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